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Pricing Related Questions


1. Daily content sharing. 7 days a week, 365 days a year.
2. Content specifically crafted for your business by a content specialist.
3. Engaging content including links, videos, pictures and more.
4. Promoting your products and services through posts.
5. Custom branded graphics to increase brand awareness.
6. Perfect balance of curated, owned and promotional content.
Yes. All our plans include comments/messages monitoring where we monitor and reply to them within 24-48 hours.
All plans also include spam monitoring where we monitor for any unwanted activity on your profiles and remove/report spam when necessary.
Regular, Plus and Enterprise plans also include a 24/7 analytics dashboard where you can login anytime to check analytics on social media accounts, Facebook and Twitter advertising, SERPs and other important aspects of our service and beyond.
Our Plus and Enterprise plans include Facebook advertising budget and management. Under which we’ll create and manage Facebook ad campaigns for your Facebook page and will spend the included budget for the growth of engagement/likes and leads. Facebook advertising has been proven to be a great tool for increasing audience and brand loyalty. It’s especially recommended if you have a small business because it may be hard to get organic growth for audience initially.
Our Enterprise plan includes Twitter advertising budget and management. Under which we’ll create and manage Twitter ad campaigns for your Twitter account and will spend the included budget for the growth of followers and leads. Though Twitter Ads have higher CPC, conversion rates are higher with Twitter leads.
Blogging can be a great way of increasing brand loyalty and promotion. If you have your own blog on your website or on WordPress, we’ll be happy to manage it.
If you don’t have any, we can setup a blog for you on WordPress. WordPress is a free blogging platform where we can create and optimise your personalised blog. It’ll include-
1. Creating the blog and using your branded domain (Example: yourcompany.com)
2. Using the free WordPress theme chosen by you, with usual design personalisation
3. Adding features like social share buttons, email signup and adding social media widgets etc.
We’ll write articles of upto 500 words each for your blog, which are SEO optimised for your keywords and topics. These will be specifically written as per your needs, to engage your readers and promote your products and services. We’ll also manage the blog which will include:
1. Posting the written articles to the blog with relevant images, tags etc.
2. Monitoring and replying to comments
We use Hoosuite for posting content to your accounts. Plus and Enterprise plans include access to our Hootsuite dashboard, which means you’ll be able to see/edit all our scheduled posts before they go live or schedule new content conveniently.
We’ll monitor your YouTube account for new comments to reply to and uploading the videos provided by you. We’ll also monitor for spam.
Optimisation includes optimising the profile picture/cover picture, social links, about section and channel design.
We’ll create a custom animated video, around 60-90 seconds of length, specifically as per your needs to promote your products and services.
Choice of animation includes whiteboard animation, kinetic typography, motion graphics and flat animation. You can also choose a voiceover for the video by a male/female voiceover artist.
We’ll add social icons for your social media profiles at any two places on your website, social share buttons for your blog pages and email sign up box for Mailchimp/Aweber at any two places. We can work with websites designed on almost any website builder, and most of the web design technologies.
Simply build your own Socinova plan, as per your needs with our Custom Plan Builder. You can choose which social networks you want us to manage and other features. Just click on the ‘Custom Plan’ button on the pricing page to get started.
Absolutely not. You only pay what you see.

General Questions


No, there is no contract.
Yes, you can upgrade or downgrade your plan at any time.
Yes, you can cancel your plan at any time, but we need 30 days’ notice to stop work and billing.
Yes, we do have a 14 days no-questions-asked refund policy for the Starter and Regular plan.
If you’re not satisfied with our service within 14 days of your order, we’ll refund the entire amount. No questions asked.
Yes, definitely you can be sure. All the content that we post will be specially crafted for your business to engage your audience.
Your account manager will be posting content on your profiles as per the details you submitted and the discussion done with you. Hence, normally the content we post is in-line with your ideas. But, if you don't like any piece of content posted by us, you can just notify the same to your account manager and we'll take care of it. We encourage our clients to give us the feedback about content as often as possible. Let it be good or bad. Especially in the initial few days of posting, you can check the content and let us know your thoughts. We always want to make sure that our posting style matches your brand tone on social media.
After you order your Socinova plan, we'll ask you a few quick questions about your business. Your answers will help your manager understand what you do, your industry, target audience, time zone etc. Then your account manager will do research about your website, previous social media posts, related links and everything else that is needed for content creation. He'll also email you giving an idea about the content we'll be posting. 
Social media marketing is not a one time job. We'll ask your feedback regularly regarding the content to make sure everything is going perfect.
Yes, sure we can. Creating and optimising social media accounts is included in the Regular plan and above.
Yes, for Twitter, Pinterest and Instagram, we’ll need login details.
For other networks like Facebook, Google+, LinkedIn and YouTube, you can make us manager of the pages which does not require giving login details.
Yes, definitely. You can just send them to your account manager. Your account manager will schedule them as required.
Once you order your Socinova plan, we'll start working on your accounts within 3 working days. Please make sure you give us access to your social accounts after you order. We'll be unable to post until you give access.
If you choose "create accounts for me" option, then we'll create accounts for you and start working within 3 working days.
Yes, we do. You can order any Socinova plan (including Custom Plan and Custom Amount Plan) for 3 months with a discount of 10% on the total price. 
If you want to order multiple plans at once or want to order any plan for longer than 6 months, you can contact us for a discounted quote.
Currently we support Facebook, Twitter, Google+, Pinterest, LinkedIn, Instagram and YouTube only. But if you want us to handle your Vine/Tumblr/Flickr/Reddit/Snapchat account, then you can contact us for a custom quote.
Yes, we can. But please first contact us to discuss more. 
As our standard plans are for small businesses, we can provide you a custom quote according to your requirements.
Yes. They are yours, after all! 
We’ll take care of your social media, but you can always engage if you would like to!
Be sure about this. There are NO hidden costs in Socinova. You only pay what you see. We also do not have any contracts. Billing will be done monthly and you can cancel it anytime.
Sure! Just visit socinova.com/ourwork to see a few recent examples of our work.
Yes! We do have a digital marketing team also within our company. You can learn more about our digital marketing services at TrigacyDigital.com

The ROI of social media is your business will still exist in the next 5 years.